Privacy policy

Last updated: 17.11.2025

This Privacy Policy applies as between you, the User of this Website, and TR Doctors Platform, owned and operated by Dr Razvan Vasilas Unipessoal LDA, the provider of this Website.
This Policy applies to our collection, storage and use of Data gathered from your use of the Website and any Services or Systems provided through it.

1. Definitions and Interpretation

In this Policy, the following terms have the following meanings: "Account" means the personal information, login credentials and payment information used to access content or any communication system on the Website. "Content" means all text, images, videos, graphics, software, documents and data appearing on or forming part of this Website. "Cookie" means a small text file placed on your device when you visit the Website. Cookies allow us to identify users, enhance security and analyse browsing behaviour. "Data" means all information submitted to the Website, including Account details, Payment Information, communications and any other information. "TR Doctors Platform" means the brand operated by Dr Razvan Vasilas Unipessoal LDA, located at Av. 5 de Outubro n° 82 A, 8000 076 Faro, Portugal. "Service" means all online facilities, tools, membership areas, training materials and resources provided through the Website. "System" means any digital communication system including messaging, email, forums and community platforms. "User" means any person accessing the Website who is not employed by TR Doctors Platform. "Website" means learn.trdoctorsplatform.com and all connected pages.

2. Data Collected

Without limitation, any of the following Data may be collected:
  • 2.1 name;
  • 2.2 date of birth;
  • 2.3 job title & profession;
  • 2.4 contact information such as email addresses and telephone numbers;
  • 2.5 demographic information such as post code, preferences and interests;
  • 2.6 financial information such as credit / debit card numbers;
  • 2.7 IP address (automatically collected);
  • 2.8 web browser type and version (automatically collected);
  • 2.9 operating system (automatically collected);
  • 2.10 a list of URLS starting with a referring site, your activity on this Web Site, and the site you exit to (automatically collected); and
  • 2.11 Cookie information (see Clause 10 below).

3. Our Use of Data

  • 3.1 We retain personal Data for as long as you have an active Account or as required for legal, financial or security reasons.

  • 3.2 We never sell or rent your Data.
  • Data is shared only with essential third party processors such as Stripe, LearnWorlds, Framer and Google Workspace.

  • 3.3 All personal Data is stored securely and processed according to GDPR.

  • 3.4 Data may be used for:
  • 3.4.1 Internal record keeping
  • 3.4.2 Improving our Services and user experience
  • 3.4.3 Transactional emails such as confirmations and notifications
  • 3.4.4 Security monitoring including account protection and fraud prevention
  • 3.4.5 Contacting you for service related updates
  • 3.4.6 Delivering educational content and membership features

  • We do not send unsolicited marketing emails unless you opt in.

4. Third Party Web Sites and Services

We may employ the services of third parties for:

payment processing (Stripe)

platform hosting (LearnWorlds)

email delivery (Google Workspace)

analytics (Google Analytics or LearnWorlds analytics)

website hosting (Framer)

These parties have access only to the Data required to perform their services.
They must process Data according to GDPR and this Privacy Policy.

No third party may use your Data for their own purposes.

5. Changes of Business Ownership and Control

  • 5.1 If ownership of TR Doctors Platform changes, Data may be transferred to the new owner solely for operational continuity.
  • 5.2 You will be notified before any transfer and given the option to request deletion of your Data.

6. Controlling Access to your Data

  • You may restrict how your Data is used by adjusting Account settings or by contacting us directly. Options may include:
6.1 opting out of marketing communications
6.2 requesting data deletion
6.3 requesting data export
6.4 restricting cookie usage

7. Your Right to Withhold Information

  • 7.1 You may access parts of the Website without providing Data.
  • 7.2 Full access to Services may require Account creation.
  • 7.3 You may restrict cookies via your browser settings.

8. Accessing your own Data

  • 8.1 You may access and update your Account at any time.
  • 8.2 You may request a copy of your personal Data at no charge.
  • 8.3 You may request deletion of your Data, subject to legal or security retention requirements.

9. Security

We take security seriously and implement:

encrypted data transmission

secure storage systems

restricted internal access

fraud and account sharing detection

IP and device monitoring

regular security reviews

Despite safeguards, no system is entirely immune from risk. Users are responsible for safeguarding their login credentials.

10. Changes to this Policy

We may update this Privacy Policy from time to time. Changes take effect immediately once posted on the Website. Continued use of the Website indicates acceptance of any updates.

11. Contacting Us

If you have questions about this Privacy Policy, you can contact us at:

info@trdoctorsplatform.com

Dr Razvan Vasilas Unipessoal LDA
Av. 5 de Outubro n° 82 A, 8000 076 Faro, Portugal